1. Introduction
Welcome to AI Analytics ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our adaptive learning platform.
Our platform uses artificial intelligence to deliver personalized learning experiences, identify knowledge gaps, and track learning progress. By using AI Analytics, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name and email address
- Organization affiliation
- User role (Administrator or Learner)
- Password (encrypted and never stored in plain text)
2.2 Learning Data
As you use our platform, we collect data to provide adaptive learning experiences:
- Assessment Responses: Your answers to questions and quiz responses
- Confidence Levels: Your self-reported confidence for each answer
- Learning Progress: Course completion status, modules accessed, and time spent
- Knowledge Gaps: Identified areas where improvement is needed
- Predictable Human Errors (PHE): Patterns where you believe you know a topic but answer incorrectly
- Re-assessment Data: Performance on follow-up questions and improvement over time
- Time Tracking: Duration spent on assessments, learning content, and re-assessments
2.3 Usage Information
- Device information (browser type, operating system)
- IP address and general location
- Session data and login timestamps
- Navigation patterns within the platform
2.4 Analytics Data
We collect aggregated data to improve our platform:
- Course effectiveness metrics
- Common knowledge struggles across learners
- Time-to-mastery statistics
- Feature usage patterns
3. How We Use Your Information
We use the collected information to:
- Deliver Adaptive Learning: Personalize question selection based on your knowledge level and confidence
- Identify Knowledge Gaps: Detect areas where you need additional learning and practice
- Track Progress: Provide dashboards showing your learning journey and achievements
- Generate Analytics: Create reports for administrators on learner performance and course effectiveness
- Improve Predictions: Identify and prevent Predictable Human Errors (PHE)
- Optimize Learning Paths: Reduce training time by focusing on what you need to learn
- Authenticate Users: Verify your identity and manage your account security
- Communicate: Send course updates, progress notifications, and support messages
- Platform Improvement: Analyze usage patterns to enhance features and user experience
4. Data Storage and Security
4.1 Data Storage
Your data is stored securely using Supabase, a PostgreSQL-based backend-as-a-service platform. All data is encrypted in transit using SSL/TLS and at rest using industry-standard encryption.
4.2 Organization-Based Isolation
We implement strict data isolation through Row Level Security (RLS) policies:
- Each organization's data is completely isolated from other organizations
- Administrators can only access data within their own organization
- Learners can only access courses assigned to them
- No cross-organization data access is possible
4.3 Security Measures
- Industry-standard encryption for data in transit and at rest
- Secure authentication with password hashing
- Role-based access controls (RBAC)
- Regular security audits and updates
- Automated backups and disaster recovery procedures
5. Data Sharing and Disclosure
5.1 Within Your Organization
Your learning data is shared with:
- Administrators: Organization admins can view learner progress, assessment results, and analytics
- Course Creators: Users who create courses within your organization can view learner performance for their courses
5.2 Third-Party Service Providers
We share data with trusted service providers who assist in operating our platform:
- Supabase: Backend infrastructure, database hosting, and authentication services
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
5.3 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations, court orders, or government requests
- Protect the rights, property, or safety of AI Analytics, our users, or the public
- Detect, prevent, or address fraud, security, or technical issues
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
6. Your Rights and Choices
6.1 Access and Export
You have the right to:
- Access your personal information and learning data
- Export your data in a portable format
- Request a copy of all data we hold about you
6.2 Correction and Updates
You can update your profile information at any time through your account settings.
6.3 Deletion
You may request deletion of your account and associated data by contacting your organization administrator or our support team. Please note:
- Organization administrators control account deletion for their learners
- Some data may be retained for legal or analytical purposes in aggregated, anonymized form
- Deletion is permanent and cannot be undone
6.4 Opt-Out
- Email Communications: You can opt-out of non-essential emails via your account settings
- Analytics: Some analytics are essential for platform functionality and cannot be disabled
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your logged-in session
- Remember your preferences
- Analyze platform usage and performance
- Improve user experience
You can control cookies through your browser settings, but disabling cookies may affect platform functionality.
8. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide services to you
- Required by law or for legitimate business purposes
After account deletion, we may retain anonymized, aggregated data for analytics and platform improvement.
9. Children's Privacy
AI Analytics is designed for organizations and professional learning environments. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending email notifications for material changes
Your continued use of the platform after changes constitutes acceptance of the updated policy.